#Business #outcomes refer to the tangible benefits or end results that a business seeks to achieve through their #cloud #adoption #journey. These outcomes can include things like improved #operationalefficiency, #enhancedcustomerexperience, increased #agility and #speed to #market, or #costreductions. To be a great cloud solutions Architect we must discuss this.
Understanding the #desired business outcomes is vital because it guides the #decisionmaking throughout the cloud adoption process, helping to ensure that the new cloud #infrastructure and #solutions align with the #organization's #goals. Additionally, focusing on business outcomes helps organizations measure the success of their cloud adoption strategy and justify the #investment.
Lets check something called SMART Business Outcome, which means after engaging with all the stakeholders, all the insights that we could get , we will develop a list of a Specific, Measurable, Achievable, Relevant and Time-bound business outcomes that organization aims to achieve through cloud adoption.
An Example of a SMART Business Outcome: (Read on a book #CAF)
Specific: We aim to improve the #scalability of our e-commerce #application to handle #peak #loads during high-traffic #events like sales and holiday seasons.
Measurable: We will #measure #success by ensuring that our application maintains a 99.9% #uptime during these peak traffic periods, while also reducing page load times by 30%.
Achievable: With Azure's #autoscaling feature and the use of #Azure #CDN to reduce load times, we have the technology needed to make these improvements feasible.
Relevant: By #improving our application's scalability and performance, we can provide a better #userexperience, potentially leading to higher customer satisfaction, increased sales, and stronger customer loyalty.
Time-bound: We aim to achieve these improvements before the start of the next holiday season, i.e., within the next 10 months, so we can handle increased #traffic #efficiently.
Therefore, the SMART business outcome can be stated as follows: "Over the next 10 months, we aim to leverage Azure's capabilities to improve our e-commerce application's #scalability and #performance, aiming for a 99.9% uptime and a 30% reduction in page load times during peak traffic periods, to #enhancecustomerexperience and #boost sales."
Let's look at a few use cases and examples:
Use Case 1: Increased Operational Efficiency
An organization may seek to improve operational efficiency through automation and better resource management. Adopting cloud services like AWS Lambda (for serverless computing) or Google Cloud's Dataflow (for big data processing) could enable them to automate complex workflows and processes, thereby reducing manual effort and increasing efficiency.
Use Case 2: Enhanced Customer Experience
A retail business might aim to enhance the customer experience by providing personalized shopping recommendations. By adopting cloud-based AI and machine learning services like Azure's Personalizer or Amazon Personalize, the business could analyze customer data and generate personalized product recommendations, thereby improving the customer experience and potentially increasing sales.
Use Case 3: Cost Reduction
An enterprise may want to reduce its IT costs. By migrating from on-premises servers to the cloud (like AWS EC2 or Google Cloud Compute Engine), they could switch from a CapEx model (with upfront hardware costs and ongoing maintenance) to an OpEx model (with pay-as-you-go pricing), resulting in substantial cost savings.
In these examples, the importance of business outcomes is clear. They provide a target to aim for and enable an organization to align its cloud strategy with its broader business goals. Each use case also illustrates how specific cloud services can be used to achieve the desired outcomes, showcasing the practical benefits of the Cloud Adoption Framework.
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