Questionnaire for Pay-as-you-go to CSP subscription under same tenant.
- What
are your key objectives for moving to a CSP subscription?
- Are
there specific business outcomes you aim to achieve through this
transition?
3. What
are your most heavily used Azure resources?
- Are
there specific areas where you're seeking cost savings or more predictable
billing?
- Same
tenant?
- Inhouse
skill? support?
- Mission
critical applications, downtime?
- DR?
is there?
- Are
there any custom or third-party solutions you're currently using or
planning to use in Azure?
- Is
there any challenge that you also like to fix during this migration.
- Have
you encountered any performance bottlenecks or scalability issues with
your current Azure setup?
- How
do you anticipate your resource needs evolving over the next 12-24 months.
- Are
there specific compliance standards or security requirements that your
Azure deployment needs to meet? Or Team needs to keep in mind while moving
the reouscres to CSP.
- How
do you manage identity, access, and security policies currently?
- Do
you have any concerns or anticipated challenges regarding the migration
process from PAYG to CSP?
- Are
there critical applications or services that require special consideration
during migration?
- What
level of support do you expect from a CSP partner?
- Are
you interested in additional managed services or support for your Azure
environment?
- What
is your preferred timeline for transitioning to a CSP subscription?
- Are
there upcoming projects or expansions that will impact your Azure usage?
- How
do you see your organization's cloud strategy evolving in the future?
- Beyond
financial benefits, what other value do you expect from a CSP partnership?
- Are
there specific services, expertise, or support areas where you're seeking
assistance?
Reasoning behind the questionnaire:
let's delve into the reasoning behind each question in the
context of transitioning from a Pay-As-You-Go (PAYG) to a Cloud Solution
Provider (CSP) subscription, with examples for clarity:
- Key
Objectives for Moving to CSP:
- Reasoning:
Understanding the motivation helps tailor the CSP offering to meet
specific goals, whether it's cost efficiency, better support, or access
to CSP-exclusive services.
- Example:
A company might aim to leverage CSP's cost management tools to better
predict monthly spending.
- Specific
Business Outcomes:
- Reasoning:
Identifying desired outcomes ensures the transition aligns with broader
business strategies and delivers tangible benefits.
- Example:
A business seeking to expand globally may prioritize CSP features that
support rapid scaling and global deployment.
- Heavily
Used Azure Resources:
- Reasoning:
Knowing which resources are crucial can help prioritize migration efforts
and ensure the CSP plan supports these workloads effectively.
- Example:
If a company heavily uses Azure Virtual Machines for its operations,
ensuring smooth migration and optimal pricing for these resources under
CSP would be crucial.
- Cost
Savings or Predictable Billing:
- Reasoning:
Financial considerations are often a key factor in moving to CSP.
Understanding these needs helps in proposing plans with the most
financial benefit.
- Example:
An organization struggling with fluctuating bills might benefit from
CSP's budgeting and cost management services.
- In-House
Skill and Support:
- Reasoning:
Assessing the customer’s technical capability helps in identifying areas
where they might need additional support or training.
- Example:
A company with limited Azure expertise might value CSP's enhanced support
options.
- Mission-Critical
Applications and Downtime:
- Reasoning:
Identifying critical applications ensures that migration plans minimize
downtime and prioritize business continuity.
- Example:
For a financial services firm, ensuring zero downtime for their
transaction processing system during migration is vital.
- Disaster
Recovery (DR) Plans:
- Reasoning:
Understanding existing DR strategies helps ensure that the CSP solution
enhances or integrates with these plans.
- Example:
A company with a robust on-premises DR setup might look for ways to
extend this to Azure with CSP.
- Custom
or Third-Party Solutions:
- Reasoning:
Identifying dependencies on custom or third-party solutions ensures
compatibility and seamless operation post-transition.
- Example:
A business relying on third-party security tools will need to ensure
these tools are supported in the CSP environment.
- Challenges
to Fix During Migration:
- Reasoning:
Migration offers a chance to address existing challenges, improving
efficiency or performance.
- Example:
A company experiencing network latency might explore CSP options for
optimized networking solutions.
- Performance
Bottlenecks or Scalability Issues:
- Reasoning:
Discussing current limitations helps in designing a CSP solution that
addresses these issues.
- Example:
If a company’s current PAYG setup faces scalability limits during peak
periods, transitioning to CSP could involve strategic resource allocation
to manage demand spikes.
- Future
Resource Needs:
- Reasoning:
Anticipating resource evolution ensures the CSP solution can scale and
adapt to future requirements.
- Example:
A rapidly growing startup might need flexible compute resources to handle
unpredictable growth.
- Compliance
and Security Requirements:
- Reasoning:
Ensuring the CSP plan meets all regulatory and security needs is critical
for legal compliance and data protection.
- Example:
A healthcare company will need a CSP solution that is compliant with
healthcare regulations like HIPAA.
- Identity,
Access, and Security Policies Management:
- Reasoning:
Understanding current practices helps ensure that the CSP environment
enhances or integrates with existing security frameworks.
- Example:
An organization using role-based access control (RBAC) will want to
maintain or improve this control in the CSP setup.
- Concerns
or Challenges with Migration:
- Reasoning:
Identifying potential hurdles ahead of time helps in planning a smoother
transition.
- Example:
Concerns about data loss during migration can lead to developing more
robust data backup strategies.
- Critical
Applications Requiring Special Consideration:
- Reasoning:
Some applications may have specific requirements or challenges that need
to be addressed individually.
- Example:
Real-time data analytics applications may require special networking
arrangements to ensure minimal latency.
- Expected
Level of Support from CSP Partner:
- Reasoning:
Aligning expectations on support helps ensure customer satisfaction and
operational efficiency post-transition.
- Example:
A company might expect 24/7 support for its critical services.
- Interest
in Managed Services or Additional Support:
- Reasoning:
Understanding the customer’s appetite for managed services can guide the
customization of
Some More for Understanding
General Information
- Current
Azure Usage: Knowing the customer's existing Azure footprint helps
identify the scope of migration and potential areas for optimization. For
instance, if a customer heavily uses VMs, there might be opportunities for
reserved instances under CSP.
- Business
Objectives: Understanding why the customer wants to switch to CSP can
guide recommendations. A desire for cost savings might lead to a focus on
financial benefits, whereas a need for support might emphasize the value
of CSP's managed services.
Financial and Contractual
- Budget
and Cost Management: Insight into the customer’s budgeting concerns
reveals areas where CSP discounts and cost management tools can be
highlighted. For example, if erratic costs are a problem, the predictable
billing of CSP can be a selling point.
- Contract
and Commitment: Customers' preferences on commitment terms can
influence the CSP plan you recommend. Some might prefer the flexibility of
no long-term commitments, while others might be open to longer contracts
for deeper discounts.
Technical and Operational
- Resource
and Workload Assessment: Knowing the specifics about deployed
resources helps in assessing migration complexity and identifying CSP
features that could benefit the customer. For example, extensive use of AI
and machine learning services might benefit from CSP's specialized support.
- Performance
and Scalability: Understanding current limitations allows for
addressing these in the CSP proposal. A company planning to significantly
grow their data storage might benefit from CSP offers on Azure Storage
solutions.
- Compliance
and Security: Compliance needs can dictate the CSP services required.
A healthcare provider, for instance, will need assurance about HIPAA
compliance through Azure.
Migration and Support
- Migration
Concerns: Anticipating migration challenges enables planning for a
smoother transition. For example, if a customer is concerned about
downtime, strategies for minimizing this can be developed.
- Support
and Management: The level of support expected can determine the type
of CSP plan to recommend. A small company without a dedicated IT
department might value ongoing management and support more highly.
- Timeline
and Key Milestones: Understanding the customer's timeline ensures the
migration plan aligns with their business calendar. For example, an
educational institution might prefer migration during the summer break.
Partnership and Future Planning
- Future
Projects and Expansion: Knowledge of upcoming projects allows for
future-proofing the CSP proposal. A company planning to explore IoT might
be interested in Azure IoT solutions.
- Expectations
from CSP Partnership: This helps tailor the value proposition of the
CSP offering to the customer’s needs. A customer looking for digital
transformation guidance might value strategic planning services.
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